mamian products are sold based on the Japanese size (JP).

MAMIAN Global EC ship to the following countries. To put your mind at ease, we provide all packages with a tracking number.

Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.

About customs duties
Customs duties are not included in the product price or shipping charge. These charges are normally collected by the delivering company, or when you collect the item.

Asia
Hong Kong, Taiwan, South Korea, India, Singapore, Thailand, Philippines, Vietnam, Malaysia
〜 Free shipping on orders over $300 〜
Shipping costs：$19 on other orders (EMS)
Transit Time：2 to 4 business days

Europe
Austria, Belarus, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
〜 Free shipping on orders over $380 〜
Shipping costs：$29 on other orders (EMS)
Transit Time：2 to 7 business days

North America
Canada, United States
〜 Free shipping on orders over $350 〜
Shipping costs：$29 on other orders (EMS)
Transit Time：2 to 5 business days

Oceania
Australia, New Zealand
〜 Free shipping on orders over $350 〜
Shipping costs：$29 on other orders (EMS)
Transit Time：3 to 6 business days

At MAMIAN Global EC, we want you to be pleased with your purchase.

If for any reason you are not completely satisfied, you may return your purchase when it is presented with established proof of purchase in saleable condition.

our shop will not accept a exchange request. Please return the unwanted item and order the desired item again.Simply follow the guidelines below: 

• Within 14 days of receiving your order, email us at support@mamian.co with a description of what you want to return and your order number, and we will get back to you with return instructions.
• Pack your item(s) and invoice into a bag or box.
• Ship the parcel back to the return address indicated in the return instructions we will send you via email when you request a return/exchange.
• All returned items should be in their new and original condition as you received them: with tags, unused, unwashed and unworn.
• All returns must be received by us no later than 30 days from the date of purchase (barring any customs-related delays for returns from outside the US).
• We reserve the right to not accept returns or exchanges that do not meet the above requirements.

Any costs incurred as a result of your failure to comply with the return instructions in the email or this document (including duties and taxes) will be deducted from the refund or credit amount.